Five properties across three continents, and Andaz has never once felt like a chain. Each one takes on the neighborhood around it rather than importing a template into it. Singapore was no different.
Andaz Singapore sits on levels 25 through 39 of the DUO tower. Whether it’s your first time in Singapore or your fifth, this hotel puts you in the right part of the city from the moment you arrive.
Our Grab driver had talked the entire way from the airport. The bellhop was already at the door before we’d said goodbye to him. The DUO tower’s honeycomb facade caught the green of the city around it, something between futurism and the tropics. From that moment, I knew I’d come back.
Location
The golden dome of Sultan Mosque is a short walk away, Little India is on your doorstep, and the colonial shophouses of Bras Basah are close enough to wander into on foot. On the other side, Bugis Street offers one of the larger shopping areas in downtown Singapore.
Getting out of the hotel is more flexible than you might expect. The main entrance on Level 2 is where Grab pickups and drop-offs happen, elevated above street level via a ramp off Fraser Street. You can also take the elevator down to the street floor and walk out directly. The route most guests miss: the lifts near reception on Level 25 go all the way down to Basement 3, depositing you directly into the underground path to Bugis MRT Exit E, no heat required.
Room
All guest rooms sit between the 25th and 39th floors, so even the base category delivers serious views through floor-to-ceiling windows. The interiors, designed by André Fu, lean into warm wood tones, marble, and natural light. It’s a warm, considered aesthetic that feels residential rather than corporate.
I stayed in the King room, which worked well for two. The setup is thoughtful in the small ways that matter on a longer stay. TWG tea and Nespresso pods on the counter, Byredo toiletries in the bathroom, and a complimentary minibar stocked with non-alcoholic drinks refreshed daily. The bathroom also has a dedicated filtered water tap, which sounds minor until you’re brushing your teeth at midnight and don’t want to crack open a plastic bottle. Slippers are provided, and a small table and sofa sit by the window, which is exactly where you’ll end up spending time you didn’t plan to.
Standard rooms don’t have a bathtub, and the toilet is a standard fixture rather than an electric bidet. Neither was a dealbreaker, but worth knowing if either matters to you. The shower itself is solid.
Service
The service here is the kind that’s easy to take for granted until you stay somewhere that doesn’t have it. It’s attentive without being theatrical.
On checkout day, they held everything in storage without any fuss so we could keep exploring the city until our flight. When we called a Grab on the way out, the bellhop watched for the car and loaded our bags directly into it.
None of this is extraordinary on paper. But the execution was seamless every time, which is actually harder to pull off than it sounds.
Facilities
The Pool (Level 25)
The infinity pool on the 25th floor looks out over Marina Bay and the Singapore Flyer. It’s the kind of view that makes you stay longer than you planned. Sun loungers line the deck, towels are provided, and poolside food and drinks can be ordered via QR code at your seat.
It’s long enough for actual laps if you’re that person in the morning. It’s warm enough for an afternoon float if you’re more my kind of person.
The Gym
Well-equipped and 24 hours. I didn’t use it, but if you’re the kind of person who travels with workout clothes, you won’t be disappointed.
Mr. Stork Rooftop Bar (Level 39)
The rooftop bar is one of the best perches in the city. Teepee-style huts with lounge seating sit among lush tropical landscaping with 360-degree views of Singapore’s skyline. You don’t need to buy a drink to be up here. Tell the hostess you’re there to enjoy the view and you’re welcome to wander and sit. The bar opens at 5pm on weekdays and 3pm on weekends, but the terrace is open earlier if you just want the views.
From up here the city makes more sense. The Gardens by the Bay domes sit in the middle distance, the seawall traces the coastline below, and out past all of it, the cargo ships sit motionless on the water, more of them than you’d expect. Singapore is a small island running at full tilt. The rooftop is one of the few places you can see the whole operation at once.
Food
Breakfast at Alley on 25
We booked through the Amex Platinum Fine Hotels + Resorts program, which covered breakfast for the entire stay. If you have the card and you’re booking a hotel anyway, this program is worth using every single time.
The breakfast at Alley on 25 is split into three distinct stations: Icehaus for continental, The Green Oven for western, and Smoke & Pepper for Asian dishes. Walk all the way through before you plate anything, because it’s easy to miss entire sections. The Teh Tarik, Laksa, and Dim Sum were the standouts, but honestly everything was worth trying. Just don’t let a big breakfast talk you out of exploring the food scene outside. That would be a mistake.
Overall Impressions
I haven’t stayed in every hotel in Singapore. My first time I was in Chinatown, and that neighborhood earned it. But I left this one already thinking about when I’d be back. The service runs quietly and well. The location puts you on the MRT, within walking distance of Kampong Glam, Little India, and Bras Basah.
The World of Hyatt changes have left a lot of us recalculating. This property still holds up. Most dates price out around 25,000 points with wide availability. For a hotel at this level in one of Asia’s most expensive cities, that number still works.
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